Support Docs
Markdown-backed
Public view

What support doc do you need?

Start with the procedure, product guide, or publishing task in front of you, then move into the right section for your role.

I want to find a procedure

Start with the section list when you need a support article for a specific workflow.

I want customer guidance

Open the signed-in or public docs that customers are allowed to read.

Visible docs

5

Public docs

5

Customer docs

0

Support content principles

The editorial guardrails for building support docs as the platform grows.

Write support content as product behavior becomes real.
Keep every article tied to a tenant role, asset class, or security timeline stage.
Separate user guidance from internal engineering decisions.
Prefer auditable operational steps over generic security advice.

Getting Started

Start here: product overview, scope, and first-time onboarding for new users.

Product overview

What Sotiras AI is building, who it serves, and where this product fits.

Ready for review
Public
Business owners, operators, and customers
Learn
Supported

Customer release scope

The first useful customer-release slice and the boundaries around it.

Ready for review
Public
Customers and internal stakeholders
Learn
Supported

Getting started

First steps for tenant onboarding, access, and posture setup.

Ready for review
Public
Tenant owners and operators
Onboard
Supported

Account & Workspace

Workspace setup, account access, user management, and billing flows.

Account access

Sign in, register, sign out, and review your Sotiras account and profile.

Ready for review
Public
Tenant owners and operators
Onboard
Supported

Security Operations

Playbooks for triage, security audits, incident response, and remediation.

Security scope

The asset classes and security timeline Sotiras uses to organize protection work.

Ready for review
Public
Business owners, operators, and IT partners
Learn
Supported